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Mella

Hibiscus Coast & North Shore · Auckland, New Zealand

Smart Business
Support, Simplified.

Michèle Wells — Founder & Principal Consultant

Experienced bookkeeping, administration, and business operations — delivered with care, precision, and the kind of tech-savvy that actually makes your life easier.

Xero Expert Payroll & GST Project Management IT & Software AI Business Analysis
Process Simplification | Admin | Business Support

Decades of experience.
One focused consultant.

Mella was founded by Michèle Wells — a New Zealand professional with over 35 years of experience spanning banking IT, property investment, construction, legal administration, and small business management.

Michèle works directly with small business owners to untangle the admin, get the numbers right, and implement smarter systems — so you can focus on what you do best.

Based on the Hibiscus Coast and available across the North Shore, Auckland, and beyond — hybrid and remote engagements welcome.

Xero Certified Administrator
35+
Years Experience
6+
Industries Served
100%
Compliance Focus
NZ
Based & Operated

Services

Flexible, part-time support tailored to small businesses. No full-time overheads — just the expertise you need, when you need it.

Bookkeeping & Financial Admin

Full-cycle bookkeeping using Xero — accurate, compliant, and stress-free.

  • Reconciliation & invoicing
  • Accounts payable & receivable
  • GST return preparation
  • Financial reporting to directors
  • Debt recovery

Administration & Office Management

Organised, reliable administration that keeps your business running smoothly.

  • Payroll processing
  • Software setup & training
  • Process documentation
  • Health & safety admin
  • General correspondence

Project & Operations Management

Keep projects on track and systems aligned — from construction to professional services.

  • BuilderTrend & Procore
  • Job tracking & scheduling
  • Contractor management
  • Terms of Trade setup
  • Client reporting

IT & Software Support

Hands-on technology expertise from someone who has been in IT since the 1980s.

  • Software implementation
  • System troubleshooting
  • Staff training
  • Website upkeep
  • Process automation

AI Business Analysis

Practical AI tools applied to real business problems — not buzzwords, but results.

  • Workflow automation
  • Data visualisation
  • Operational efficiency review
  • Trend & pattern analysis
  • AI tool implementation

Business Advisory & Strategy

Practical, experienced advice from someone who has built and run businesses herself.

  • Business setup & structure
  • Process improvement
  • Director reporting
  • Strategic feedback
  • Sole trader support

The difference is experience.

Not a generalist virtual assistant. Not a fresh graduate. A seasoned professional who has run businesses, managed teams, and solved real problems across decades.

01

Flexible by design

Part-time, project-based, or ongoing — Mella works around your needs, not the other way around. No minimum hours, no lock-in contracts.

02

Xero-native from day one

Michèle has been administrating Xero across multiple industries for years. She doesn't need training — she can often improve how you're using it.

03

Tech-savvy & self-sufficient

From ANZ banking systems in the 1980s to AI tools today, Michèle adapts fast and solves technology problems independently.

04

You deal with one person

No account managers, no handoffs. You work directly with Michèle — someone who is invested in your business doing well.

Industries

Mella brings cross-industry insight that generalist bookkeepers simply don't have.

🏗️ Construction & Building ⚖️ Legal Services 🏘️ Property Management 🏦 Banking & Finance ♻️ Waste & Resource Recovery ☕ Hospitality 🏠 Real Estate 🖨️ Print & Technology 🌿 Small Business & Sole Traders

Let's talk about
your business.

Whether you need part-time bookkeeping, help getting your Xero in order, or someone to manage the admin while you focus on growth — Michèle would love to hear from you.

021 151 1138
michele@mella.co.nz
Hibiscus Coast & North Shore, Auckland